On Hybrid Combination of Queueing and Simulation

نویسنده

  • Nico M. van Dijk
چکیده

This paper aims to and illustrate that simulation and queuing theory can and should go hand in hand for a variety of practical problems, both in daily-life and industry, which are still open for fundamental research. To this end, it will highlight real-life cases taken from : Dailylife situations (postal office or bank), administrative logistics (reengineering), transportation (railways), and call center analysis.

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تاریخ انتشار 1998